From staff reports
National Fuel Gas Distribution Corp. said scammers posing as National Fuel representatives are telling customers they have 45 minutes to pay their bill or service will be disconnected.
National Fuel said the company doesn’t disconnect service without following its proper collections procedures, including multiple attempts to contact customers via mail, phone or in the field.
The company said it doesn’t force phone payments as the only payment option and doesn’t request bill payment by prepaid debit card, gift card or wire transfer.
To report suspicious or unusual behavior involving someone claiming to be a National Fuel representative, customers are asked to call (800) 365-3234.
